Contact

Get in touch with us

Do you have questions about reservations, special offers or event planning? We are happy to help. The Grand Sal Hotel team is at your disposal every day – both by phone and email. Our reception is open 24 hours a day to provide you with comfortable service and support in any matter.


    Contact details

    Contact us in the way that is most convenient for you – by phone, email or by visiting us in person. The Grand Sal Hotel team will answer any questions you may have and help you plan your stay so that it is exactly as you expect it to be.

    Reception

    24 hours a day, 7 days a week

    +48 12 289 81 10

    +48 693 356 121

    +48 12 281 44 55

    hotel@kopalnia.pl

    Sales department

    Sales department open from: 12:00 to 21:00

    +48 12 278 75 05

    +48 697 565 164

    grandsal@kopalnia.pl

    Restaurant

    Restaurant open from 12:00 to 21:00

    +48 12 281 44 63

    restauracja@kopalnia.pl

    Location

    The Grand Sal Hotel is located in the heart of the picturesque surroundings of the Salt Mine, adjacent to the hotel rooms and gardens full of greenery. Easy access and convenient parking make your visit comfortable for both hotel guests and visitors from outside.

    Social media

    Follow us on social media to stay up to date with the latest news and special offers. We post ideas for spending time at our hotel and photos of beautiful places in the area. Join our community and share your impressions of your stay.

    Danie w restauracji
    Hotel Grand Sal
    ręczniki Grand Sal
    zestaw kosmetyków pomarańcza
    Restauracja hotelowa
    ręcznik na łóżku do masażu

    Frequently asked questions

    The reception is available round the clock – you can call, email or use the contact form on the website.

    Yes, you can make a booking both online and by contacting our team directly.

    We can help organise transport on request either as a private transfer or by pointing out convenient transport links.

    Yes, let us know you need it when contacting reception or the Sales Department.

    Changes and cancellations are possible according to the terms of the selected offer.The quickest way is to contact reception directly.

    Yes, you can book a table or make an enquiry for groups on the phone or by email.

    The reception desk operates 24/7, making us available at any time of the day or night.

    Yes, our staff speak English and some also speak German and Russian.